"Leadership is the multiplier.
Everything rises and falls on leadership."
— John C. Maxwell
Leadership Gaps are Business Risk.
THE COST OF UNDERDEVELOPED EMPLOYEES
In small to mid-sized organizations, only a small percentage of employees receive formal leadership training.¹ As a result, individuals are often promoted based on technical skill—not leadership readiness.⁵
The impact is clear:
Low self-awareness
Unclear growth paths
Declining engagement
Over time, these gaps quietly erode productivity, morale, and performance.⁴
WHEN MANAGER READINESS LAGS, RESULTS FOLLOW
The cost multiplies at the first-line and mid-level manager layer.
Managers account for ~70% of employee engagement variance, making their effectiveness one of the strongest drivers of performance.⁴ When managers lack leadership training, organizations experience:
Increased conflict and poor collaboration
Inconsistent execution across teams
Dysfunctional team dynamics and silos⁵ ⁸
Left unaddressed, these issues lead to suboptimal results and higher turnover.
THE TURNOVER REALITY
Replacing an employee can cost 20–213% of annual salary, depending on role and seniority—costs frequently driven by poor leadership and workplace culture.¹⁰
The ROI of Leadership Training and Coaching
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Strategic Advantage
Organizations that invest intentionally in leadership development consistently outperform those that do not.
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High ROI
Studies across industries show that leadership training and coaching deliver approximately 5–7× return on investment through improved productivity, engagement, and leadership effectiveness. (2,3)
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Performance Gains
Additionally, organizations that extend training and development programs to the broader employee population experience 20–30% incremental performance gains, compounding the overall return. (6,7)
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Deliver with Confidence
Organizations that treat leadership development as an investment rather than an expense build stronger leadership pipelines, healthier cultures, and more sustainable business performance. (7)
References
¹ International Coach Federation (ICF) & PwC – ICF Global Coaching Study
² MetrixGlobal – Executive Coaching Impact Study
³ Manchester Inc. – Executive Coaching Works!
⁴ Gallup – State of the Global Workplace
⁵ Harvard Business Review – Leadership & Management Research
⁶ Association for Talent Development (ATD) – State of the Industry Report
⁷ McKinsey & Company – Organizational Health Index
⁸ Society for Human Resource Management (SHRM) – Workplace Culture & Risk Reports
⁹ Aperian – Global & Cross-Cultural Leadership Research
¹⁰ Center for American Progress – The Cost of Employee Turnover